Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.


Cancellation policy

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods;

To exercise the right to cancel, you must inform us, headplanet e.U., Gustav Priewasser, Moosbachgasse 35, 5111 Bürmoos, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the following sample withdrawal form, but this is not mandatory.

Headplanet e.U.
Gustav Priewasser
Moosbachgasse 35
5111 Bürmoos

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*): …..
Ordered on ….. (*), received on ….. (*)
Name of the consumer(s) …..
Address of the consumer(s) …..
Signature of the consumer(s) ….. (only for notification on paper)
(*) Please delete as appropriate

You can also electronically complete and submit the sample withdrawal form or another clear declaration on our website www.baerenwald.shop. If you make use of this option, we will send you a confirmation of receipt of such a revocation without delay (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract to us or to

headplanet Product Research & Development Technology e.u.
Gustav Priewasser
Moosbachgasse 35
5111 Bürmoos

to be returned or handed over. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functionality of the goods.